Our strength lies in our well-defined and proven methodology called 4EsTM – Evaluate, Envision, Execute and Evolve. |
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Each of the four processes in our methodology has distinct objectives and deliverables, and can be customized to meet the existing best practices within the enterprise. |
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| Evaluate |
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| Engage |
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We establish a relationship with company executives and identify key stakeholders for the project. |
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| Discovery |
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We identify main-points in the existing approach. This is done by conducting an onsite 'discovery' workshop with the main stakeholders. To make it a productive workshop, we provide a pre-workshop questionnaire to the major stakeholders in order to get expected information that is needed during the workshop.
At the end of this workshop gather all the findings in the form of a report.
We can also assist you in decision making, buying or in budgeting by creating a concise business value proposition that highlights the key benefits to be realized and an estimated return on investment on an annual basis.
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| Envision |
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| Strategy Definition |
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Having identified the pain-points associated with the existing Contract Management processes, we identify various strategies to resolve these issues and review them with the key project stakeholders. At the conclusion of these deliberations, we prepare a high-level strategy definition document that presents the best possible approach to streamlining and optimizing your existing processes. The proposal states the best possible alternative from amongst the following: |
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Leverage: Optimize existing processes |
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Buy: Implement a solution based on an off-the-shelf product |
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Build: Define and build a new system based on corporate technology standards |
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| Requirement Analysis |
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Once the solution strategy has been selected, we prepare a Business Requirements Document (BRD) that clearly and granularly defines how the existing processes will be re-engineered based on the selected strategy. To create the document, our consultants meet with a wide variety of individuals in your company who are associated with Contract Management processes – from contract authors, to product buyers, to financial officers. We then map their needs to the new strategy. |
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| Solution Architecture Definition |
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We architect the entire solution so that it fulfills all requirements set forth in the BRD. We begin by identifying the various systems that will be impacted and proceed to detail how these systems will interact with the Contract Management system. Next, we identify the exact data flows that need to be established. We then create a detailed functional design that will ensure a successful implementation. |
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| Execute |
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| Implementation Management |
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We ensure that implementation team follows the functional design document to the letter and also facilitate any changes, if necessary, to the business requirements based on ongoing feedback from the implementation team. We can also act as your liaison to the Contract Management product vendor, handling all communications and coordination activities, eliminating the need for you to divert any business critical resources. You receive a master solution implementation plan, detailed project schedules and dashboards, weekly status reports, issue logs, change management task lists and execution reports. |
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| Quality Assurance (Q.A.) |
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We perform detailed testing on the implemented system to ensure that functional specifications have been met. We can also either act as or work with your Q.A. team to create and run test scripts that evaluate how well the system performs in a variety of scenarios. The scenarios are carefully constructed to reflect your specific business requirements and are designed to test both positive and negative aspect of each requirement. We deliver a quality assurance report that includes details on the scenarios, the test scripts and the actual test results. We help you prioritize any issues that may arise at this step and circle back with the implementation team to resolve the high priority issues. |
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| Data Migration |
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Once the Contract Management system has been quality tested, it is ready to be populated with data. We identify all sources of legacy contract information, as well as the data transformation processes, to migrate the same to the new Contract Management system. We can help you with the selection and management of a third-party vendor for conversion of paper contracts into electronic documents and the abstraction of data from thereof. A separate quality assurance process is also defined for validating the migrated data. |
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| User Acceptance Testing |
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The key to a successful implementation is the quick adoption of the new solution by your end-users. Our approach to end-user testing calls for creating scripts defining the exact processes end-users will be expected to follow based on the new solution. We then facilitate execution of these scripts by a select group of end-users, preferably those that had not participated in the initial business requirements definition, and complete an acceptance verification report that details whether the solution met or did not meet expectations of the end-users. In cases where expectations are not met, the report will explain the occurrence and present alternative ways of resolving associated issues. |
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| Go Live |
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After receiving a final approval, the Contract Management system is deployed in a production environment and a final data migration is performed from the legacy system. As a part of 'Go Live' planning, we also define roll back strategies to handle unexpected issues during production deployment. A final production readiness test is conducted before allowing general access to the new system across the enterprise. |
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| Training |
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We help you make sure that the solution will achieve optimized end-user utilization with a range of training offerings. These include preparation of end-user guides, onsite end-user training sessions and train-the-trainer sessions that deliver internal staff the skills they need to train other employees. In all cases, materials and sessions are developed to address the specific process requirements and job tasks of the various end-user groups of the solution.
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| Evolve |
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| Support |
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We facilitate the creation of a support team that will act as the first level of support within your organization and integrate the same with your existing IT help desk if any. We are also available to provide second level support for issues that cannot be addressed by the in-house support team. Finally, we can be responsible for working with the implementation team to resolve any new issues that require code changes to the existing system. |
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| Future Planning |
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Changes likely to occur in the enterprise are anticipated and a future plan is laid out. This helps in saving precious time while the need arises to adapt the solution to future requirements. |
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